ServiceFlow Pro – PHP Repair & Service Management System

A professional, self-hosted repair and technical service management application for repair shops, electronics businesses and maintenance teams.

ServiceFlow Pro helps businesses organize customers, register devices, create work orders, monitor repair progress and manage day-to-day technical service operations from one centralized workspace.

Developed with native PHP 8.3+ and MySQL, without Laravel or another PHP framework.

Live Demo – Explore Before You Buy

Official Product Tour:

https://eedigi.com/ServiceFlow-Pro/public/product-tour.php

Explore the service management interface, demonstration dashboard, customer-facing website and repair workflow previews.

All demonstration records are fictional.

Key Features

Work Order Management

• Create repair work orders with unique reference numbers

• Record customer-reported issues and estimated repair charges

• Assign repair priorities: Low, Normal, High and Urgent

• Track work orders from intake to completion

• Add technician updates and service notes

• Review service histories and recent activity

Customer & Device Management

• Maintain customer contact records

• Register devices and other repairable assets

• Record category, brand, model and serial number

• Associate devices with their owners

• Organize the service history of customer devices

Repair Workflow

• Intake

• Diagnosis

• In Progress

• Waiting for Parts

• Ready for Collection

• Completed

Service Dashboard

• Workshop activity overview

• Active and pending repairs

• Work-order status distribution

• Repair priorities and operational summaries

• Recent service activity

• Estimated charges for open work orders

Customer-Facing Website

• Industry-specific public website

• Online service request submission

• Customer inquiry management

• Private service request tracking links

• Responsive customer experience

Administration & Reporting

• Administrator and staff authentication

• Technician assignment to service jobs

• Role-based access restrictions

• Activity logging

• CSV export for supported records

• Optional sample data during installation

Technology Stack

• Native PHP 8.3+

• MySQL / MariaDB

• PDO Database Access

• HTML5, CSS3 and JavaScript

• Responsive Interface

• Apache-Compatible Hosting

• No Laravel Dependency

Security Features

• Password hashing

• Protected sessions

• CSRF protection

• Prepared SQL statements

• HTML output escaping

• Login attempt limiting

• Administrative access restrictions

• Installation locking and server permission checks

Language Support

The public-facing website supports English and Turkish. Administrative interface localization is partially implemented in the current release.

Package Contents

• Native PHP source code

• MySQL database schema

• Administrative dashboard

• Customer-facing website

• Web-based installation wizard

• Optional demo records

• Setup documentation

• Image credits and licensing information

Server Requirements

PHP 8.3 or later, MySQL/MariaDB, PDO MySQL and an Apache-compatible hosting environment.

Version Notes

Current package: 0.5.0-RC (Release Candidate).

Advanced stock management, automated SMS/email notifications, integrated online payments and invoice generation are not included in this version.

Developed by eeDigi Software Solutions

Official Website: https://eedigi.com