Overview
This is the Online Helpdesk Ticketing System for small ,medium & large company(Extended Version). In this Online Helpdesk Ticketing System Helpdesk Ticketing System with Customer/member section and Admin Section Member section : member will be registered, They will login, they can create ticket, They can send message and can query for update Admin section : Admin can reply and solved the ticket They can send message to customer/member. Dashboard with tickets, messages tickets status is pending rejected and solved messages is integrated with tickets and easily viewable the listed messages with tickets
Features
Dashboard:
After login You can see Dashboard with the current status of tickets,messages,users etc
Tickets:
Tickets status is pending rejected and solved
Messages:
Messages is integrated with tickets and easily viewable the listed messages with tickets
Requirements
Material Used:
HTML,
CSS,
JS
PHP 7+
CodeIgniter 3.1.11 Framewok
Instructions
Settings & installation guide
MYSQL:
Database:
The database and its tables is in zip folder.In PhpMyAdmin make a database name and click import.now browse and select *.sql file from unzipped folder and after submitting You can see all the tables there.
PHP:
config.php:
Path : application/config/config.php
Enter your domain name here example : http://www.example.com
database.php:
Path : application/config/database.phpEnter your database name,username & password
