Hello I'm new here and try to upload an item.
I have no issues uploading the thumbnail and the image preview but it is impossible for the main file. A pop up window appears saying that my file is 0 byte size.
I've already uploaded this file on others marketplaces without problems.
Someone could give me a light on this please?
Thank you in advance.
Lionel.
Please, use alpha-numeric characters in file names without empty spaces. Upload jpg, png images and zip files only.
flashblue said
Please, use alpha-numeric characters in file names without empty spaces. Upload jpg, png images and zip files only.
Thanks for your quick reply. I've done everything as you said already but the issue remains.
Please, upload your files to dropbox and item info to info@codegrape.com
flashblue said
Please, upload your files to dropbox and item info to info@codegrape.com
Thanks for the suggestion but I will upload my items when the "upload issue" will be fixed.
Best regards,
Lionel.
Can you send a screenshot of the problem?
flashblue said
Can you send a screenshot of the problem?
The first issue is that one. I believe this is not normal.
I upload a thumbnail and an image preview and it goes with that listing until the upload is finished.
Despite this weird behaviour, the Jpeg upload works.
The second issue which is the most important is that one:
It is a Winrar zip file. I took away the spacing of the zip name as I could read in a previous thread but nothing changed.
Hopefully you'll be able to fix it soon.
The best is if you could try yourself to have a better eye on the issue.
The screenshots do not appear.
Image link to the first issue: http://imgur.com/ag4m2Fc
Image link to the main file issue: http://imgur.com/AVXpYuR
Rename JPG file like that:
flyer.jpg
And then, upload it. Empty space character issue occured as I saw.