getmasumAuthor Just unzip downloaded file and only upload main plugin file 
thanks
9 years ago
getmasumAuthor
Thank you for purchase , sure i will help u, please create a ticket here http://getmasum.net/support
Thanks
9 years ago
javierpiPurchased
Hi,
I couldn't either upload the zip or the main plugin (.php).
I got this message after trying the php file:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
What Should I do?
9 years ago
davidrkPurchased
The free version of the plugin works fine, however the paid for version results in the following error and results in a white screen:
Warning: array_key_exists() expects parameter 2 to be array, null given in /home/website/public_html/wp-content/plugins/bh-custom-preloader/plugin_main.php on line 358
Warning: Cannot modify header information - headers already sent by (output started at /home/website/public_html/wp-content/plugins/bh-custom-preloader/plugin_main.php:35
in /home/website/public_html/wp-includes/pluggable.php on line 1210
Please advise how to fix this.
8 years ago
getmasumAuthor ok i will fix it then let u know Thanks
8 years ago
jwebster310Purchased
If you're upgrading to the pro version, you need to deactivate/uninstall the free version and reupload the pro version plugin. I just figured this out
7 years ago
CharlyPurchased
Hello I just bought a license and I can not activate the pro version? how to do it. Looking forward to your help
6 years ago
CharlyPurchased In which file must I add this css code?
6 years ago
CharlyPurchased I do not know which file I need to insert this css code?
6 years ago
CharlyPurchased Could you tell me the step-by-step procedure please ...
6 years ago
RapazPurchased
Hi, I bought this plugin but in the paid version is not working.
It keeps showing the preload image and does not load the page.
Could I get some assistance?
6 years ago
getmasumAuthor Please upzip your downloaded files and only use plugin
6 years ago
RapazPurchased The problem was not installing the plugin. I installed it without problems but it wouldn't work while the free one was working without any problem. But I found out myself how to make it work.
From the free version you get als preloader fadeout speed the option fast or slow. And after having the free version installed that text would be used in that field also in the paid version. But with the text in that field the paid version would not work. In the paid version you have to use a number.
I hoop this help anybody having the same issues.
6 years ago
getmasumAuthor
Please upzip your downloaded files and only use plugin
6 years ago
